Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should only ever be enjoyed as a form of entertainment. It is not a reliable way to earn money, and should never be seen as a solution to financial problems. Please gamble responsibly and within your means.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gambling.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use True Fortune Casino. We take age verification seriously and conduct rigorous checks to ensure all players meet the legal requirements to gamble in Great Britain.
If you are under the legal gambling age, you must not create an account or attempt to access our gaming services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behaviour, you may be developing a gambling problem:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or lying to family and friends about how much you gamble
- Gambling to escape stress, anxiety, or negative emotions
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Feeling irritable or anxious when you try to cut down or stop gambling
- Failed attempts to reduce or control your gambling
- Jeopardizing relationships, employment, or education opportunities because of gambling
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
True Fortune Casino provides a range of tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specified timeframe (daily, weekly, or monthly).
- Loss Limits: Establish a cap on the amount you are prepared to lose over a set period.
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent.
- Time Limits: Set automatic session time limits to control the duration of your gameplay.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all True Fortune Casino services.
You can access these tools at any time by logging into your account or contacting our customer support team.
Support Organizations & Help Resources
If you are struggling with problem gambling, professional support is available. The following organizations provide free, confidential assistance:
United Kingdom
- GamCare: Free counselling and support service for problem gambling. www.gamcare.org.uk | Telephone: 0808 8020 133
- GamStop: National self-exclusion scheme for online gambling in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings and telephone helpline. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS specialist treatment service. cnwl.nhs.uk
International Support Services
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org | National Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—professional advisors are available 24/7 to assist you confidentially.
Remember: gambling should only ever be for entertainment. If it is causing you distress, financial hardship, or affecting your relationships and wellbeing, it is time to take action.
Contact GamCare today: 0808 8020 133 or visit www.gamcare.org.uk